Cookie Policy

This Cookie Policy explains how AVELLO (“we”, “us” or “our”) uses cookies and similar technologies when you visit our website.

Cookies help us operate our website, understand how visitors use it and provide a reliable and user-friendly experience. This policy should be read alongside our Privacy Policy, which explains how we collect, use and protect personal information.

What are cookies?

Cookies are small text files placed on your computer, mobile phone, tablet or other device when you visit a website.

Some cookies are essential for a website to function correctly. Other cookies may be used to remember your preferences, understand how visitors interact with the website or support content provided by third-party services.

Cookies may remain on your device for the duration of your visit or for a longer period, depending on their purpose.

First-party and third-party cookies

First-party cookies are placed directly by our website. They are generally used to operate the website, maintain security and understand how visitors use our pages.

Third-party cookies are placed by external services that may be used or displayed through our website. These could include services such as Squarespace, Google, YouTube, Instagram or embedded maps.

Third-party providers control their own cookies and process information in accordance with their own privacy and cookie policies.

Types of cookies we may use

Strictly necessary cookies

These cookies are required for the website to operate correctly and cannot normally be disabled through our cookie preference controls.

They may be used to:

  • Provide website security;

  • Enable page navigation and core website functions;

  • Remember your cookie preferences;

  • Operate contact forms;

  • Prevent fraudulent or malicious activity; and

  • Maintain the stability and performance of the website.

Because these cookies are necessary to provide the website and services requested by you, your consent is not normally required before they are used.

Analytics and performance cookies

These cookies help us understand how visitors interact with our website.

They may collect information such as:

  • The pages visitors view;

  • How visitors reached our website;

  • How long visitors spend on particular pages;

  • General website traffic and visitor numbers;

  • The type of browser or device being used; and

  • Whether visitors experience errors while using the website.

We use this information to monitor website performance and improve our pages, services and visitor experience.

Our website may use Squarespace Analytics and, where enabled, Google Analytics. Analytics cookies will only be used where you have provided the required consent through our cookie banner.

Functionality cookies

Functionality cookies allow the website to remember choices or preferences you have previously made.

For example, these cookies may remember your display preferences, location settings or other website choices. They are intended to provide a more convenient and personalised browsing experience.

Third-party and embedded-content cookies

Some pages may include content or features provided by third parties, such as:

  • YouTube or other video providers;

  • Google Maps;

  • Instagram or other social media platforms;

  • External enquiry or booking services; and

  • Website security or spam-prevention tools.

These services may place cookies or collect information about your interaction with the embedded content. Where these cookies are not strictly necessary, they will only be activated after you provide consent.

AVELLO does not directly control cookies placed by third-party providers.

Advertising and marketing cookies

We do not currently use cookies to deliver targeted advertising unless this is clearly stated within our cookie preference controls.

Should we introduce advertising or marketing cookies in the future, we will update this policy and request your consent before those cookies are activated.

Cookies used by our website

Our website is hosted through Squarespace. Squarespace may use necessary cookies to provide website functionality, security and platform services.

With your permission, Squarespace may also use analytics and performance cookies to provide us with information about website traffic and how visitors interact with the site.

The exact cookies used may vary depending on the features available on the website, the services enabled and the choices you make through our cookie banner. Details of the current cookie categories can be viewed through the cookie preference controls displayed on our website.

Managing your cookie preferences

When you first visit our website, you may be shown a cookie banner that allows you to:

  • Accept non-essential cookies;

  • Reject non-essential cookies; or

  • Manage your cookie preferences by category.

Strictly necessary cookies may remain active because they are required for the website to function correctly.

You can change or withdraw your consent at any time by reopening the cookie preference controls on our website.

You can also manage or delete cookies through your internet browser. Most browsers allow you to view stored cookies, delete cookies, block cookies or receive a warning before cookies are placed.

Disabling all cookies may prevent certain parts of the website from functioning correctly.

Changes to this Cookie Policy

We may update this Cookie Policy occasionally to reflect changes to our website, the services we use or applicable legal requirements.

Any updated version will be published on this page and the “Last updated” date will be amended accordingly.

Contact us

For questions about this Cookie Policy or how AVELLO handles personal information, please contact us using the enquiry form or contact details provided on our website.